NACFB - Questions and Answers
Introduction to the NACFB (consumer)
What Is The NACFB?
NACFB stands for the 'National Association of Commercial Finance Brokers'. UK Leasing and Contract Hire is a supporter of this organization. The NACFB is a UK trade body which is dedicated to Commercial Finance Brokers. Vehicle finance brokers can join this trade body and as a consequence they agree to be bound by the trade body's industry recognised code of practice.
About the NACFB
The National Association of Commercial Finance Brokers (NACFB) is the national trade body for brokers who arrange finance for businesses. NACFB members work across the whole commercial finance sector and operate in areas such as commercial mortgages, leasing and asset finance and vehicle finance. The NACFB works to encourage best practice in a largely unregulated sector if the market.
How Do I Find Out More About The NACFB?
You can visit their website which can be found at www.nacfb.org
How choosing an NACFB broker protects YOU
All NACFB members are thoroughly vetted before they are allowed to join the Association, and must comply with a Code of Practice once they have become members.
On full members, the Association carries out:
Credit reference checks
Companies' House check - to ensure no-one has been struck off as a company director
FSA search - to make sure no one has been struck off by the Financial Services Authority
Identification and verification checks - to ensure applicants are who they say they are!
We also ask for bank references and lender references.
If a broker passes all these checks, then they are allowed to become a member of the Association and can use the NACFB logo. Once a member, they are expected to comply with the Code of Practice (PDF) and any breaches are treated very seriously indeed.
Complaints
If you are unhappy with the service offered by an NACFB member you should, in the first instance, complain to the broker. All NACFB members operate a complaints procedure, but if you have completed this and you are still unhappy, you are welcome to complain directly to the Association. Please put your complaint in writing and address it to: The Chief Executive, NACFB, 3 Silverdown Office Park, Fair Oak Close, Exeter, Devon EX5 2UX.
Contact Us
Address:
3 Silverdown Office Park
Fair Oak Close
Exeter
Devon
EX5 2UX
Telephone: 01392 440040
Facsimile: 01392 363931
Email: admin@nacfb.org.uk
Company Number: 3305378
Registered Address:
3 Silverdown Office Park
Fair Oak Close
Clyst Honiton
Exeter
Devon
EX5 2UX
Company limited by guarantee